Terms of Service

1. Introduction

Welcome to TrippBit. These Terms of Service ("Terms") govern your use of the TrippBit travel booking service operated by vibeIT labs ltd ("Company", "we", "us", "our").

By accessing or using TrippBit through Telegram or our website at trippbit.com, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Definitions

• "Service" refers to the TrippBit travel booking platform accessible via Telegram and our website
• "User" or "you" refers to any individual who accesses or uses our Service
• "Booking" refers to any flight, hotel, or travel-related reservation made through our Service
• "Provider" refers to airlines, hotels, and other travel service suppliers
• "Content" refers to text, images, and other materials available through our Service

3. Service Description

TrippBit is an AI-powered travel companion that allows you to:

• Search and book flights through our integration with Duffel
• Search and book hotels through our integration with LiteAPI
• Translate languages in real-time for travel
• Receive AI-powered trip planning assistance
• Pay using traditional methods or cryptocurrency

4. Account & Registration

4.1 Telegram Account

To use TrippBit, you must have a valid Telegram account. Your Telegram user ID is used to identify you within our Service.

4.2 Eligibility

You must be at least 18 years old to use our Service. By using TrippBit, you represent and warrant that you meet this age requirement.

4.3 Account Security

You are responsible for maintaining the security of your Telegram account. Any activities conducted through your account are your responsibility.

5. Booking Terms

5.1 Booking Process

When you request a booking through TrippBit, we facilitate the transaction between you and the travel provider. The booking is confirmed when you receive a confirmation number and/or e-ticket.

5.2 Accuracy of Information

You are solely responsible for ensuring that all information provided during booking (names, dates, destinations, passenger details) is accurate and matches your travel documents. Errors may result in denied boarding or forfeiture of bookings.

5.3 Provider Terms

All bookings are subject to the terms and conditions of the respective provider:

• Flights: Subject to airline fare rules, conditions of carriage, and applicable aviation regulations
• Hotels: Subject to hotel policies including check-in times, cancellation policies, and house rules

5.4 Price Display

Prices displayed include all known fees and taxes at the time of search. However, additional fees may be charged by providers (e.g., baggage fees, resort fees) which will be disclosed before final booking confirmation.

6. Payment Terms

6.1 Accepted Payment Methods

We accept the following payment methods:

• Major credit and debit cards (Visa, Mastercard, American Express)
• Cryptocurrency payments (Bitcoin, Ethereum, and other supported tokens)

6.2 Payment Processing

All payments are processed through secure third-party payment providers. We do not store your payment card details.

6.3 Currency

Prices are displayed in your selected currency. For cryptocurrency payments, the exchange rate is determined at the time of transaction.

6.4 Service Fees

TrippBit may charge service fees for bookings. Any applicable fees will be clearly displayed before you confirm your booking.

7. Cancellations & Refunds

Cancellation and refund policies are determined by the respective travel provider (airline, hotel). Please review our full Refund & Cancellation Policy for detailed information.

TrippBit service fees are generally non-refundable unless the cancellation is due to our error.

8. User Obligations

By using our Service, you agree to:

• Provide accurate and truthful information
• Use the Service only for lawful purposes
• Not attempt to circumvent, disable, or interfere with our Service
• Not use automated systems or bots to access our Service (except through our official Telegram bot)
• Comply with all applicable laws and regulations, including visa and passport requirements
• Not use the Service to make fraudulent bookings
• Not impersonate another person or entity

9. Intellectual Property

All content, trademarks, and intellectual property associated with TrippBit, including our logo, name, and software, are owned by vibeIT labs ltd or our licensors.

You may not copy, modify, distribute, or create derivative works from our content without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law:

• TrippBit acts as an intermediary and is not liable for the acts, errors, omissions, or defaults of any travel provider
• We are not responsible for flight delays, cancellations, overbookings, or changes made by airlines
• We are not responsible for hotel accommodation issues, including overbookings or service quality
• Our liability for any claim shall not exceed the service fees you paid to us for the specific booking in question

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

11. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

• We do not guarantee uninterrupted or error-free operation of our Service
• Travel information and pricing are subject to change without notice
• AI-generated travel recommendations are for informational purposes and should be verified
• We are not responsible for visa, passport, or health documentation requirements

12. Indemnification

You agree to indemnify, defend, and hold harmless vibeIT labs ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Termination

We may suspend or terminate your access to our Service at any time, with or without cause, including for:

• Violation of these Terms
• Fraudulent or illegal activity
• Requested by law enforcement or government agencies

Upon termination, your right to use the Service ceases immediately. Existing confirmed bookings remain valid with the respective providers.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer in the European Union, you may also have rights under the consumer laws of your country of residence.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. For material changes, we will notify you via Telegram or email. Continued use of the Service after changes constitutes acceptance of the new Terms.

16. Contact Us

If you have any questions about these Terms of Service, please contact us: